When mould, damp, condensation or water damage appears, you need a straight answer — not guesswork. We inspect the property, identify the source, and set out exactly what needs doing to put it right. Serious enough for a housing association managing hundreds of properties. Human enough for a homeowner standing in front of a damp wall at 9pm.
Qualified mould remediation, delivered to recognised standards
Credentials that support safer, clearer decisions
Mould Matters combines practical site experience with recognised professional training, helping clients understand what needs treating, why it matters, and how the work should be carried out responsibly.
Corporate Member of Dewpoint Professional
Membership Number: 20231112
Advanced Mould Remediation Qualification
Training focused on safe, thorough remediation and prevention-led recommendations.
City and Guilds Accredited
Accredited for Code of Conduct and Standards, supporting consistent professional practice.
Areas we cover
London
Mould, damp and condensation support across London homes and managed properties.
View London area page
Kent
Practical surveys and remediation guidance for properties throughout Kent.
View Kent area page
Surrey
Specialist support for mould, damp and indoor air concerns across Surrey.
View Surrey area page
View all areas covered
Our mission & promise.
Most mould gets painted over, wiped down, or treated on the surface — and comes straight back. Our mission is to end that cycle: to deal with the cause, not just the symptom, so the property stays healthy long after we've left.
We know how unsettling it is when mould keeps returning or damp keeps spreading. That's why every job starts with an honest assessment of what's really going on.
What we promise.
A straight assessment — what's there, what's causing it, and what genuinely needs doing. No upselling, no unnecessary works.
Trained specialists on every job — inspection and remediation carried out properly, start to finish.
Clean, respectful work — we treat your property the way we'd want ours treated.
Aftercare that lasts — guidance to keep the conditions that cause mould from coming back.
Our credentials.
Mould Matters is fully insured and works to recognised professional standards across mould inspection, damp surveys, reporting and remediation. Every property is treated as evidence-led — assessed, documented and reported, not just cleaned up.
That means you don't get a short-term fix and a crossed-fingers goodbye. You get a proper diagnosis, a plan that addresses the source, and the guidance to stop the problem returning.
Founder & Director
Director – Finance & Compliance
Head Technician & Head of Operations
How we work.
